Shipping Policy

Thank you for choosing Nadine Herbs for your purchase. We strive to provide excellent service and ensure that your orders are delivered in a timely and efficient manner. This Shipping Policy outlines important information about our shipping practices. Please read this policy carefully before placing your order.

1. Order Processing Time

1.1 Processing Time: After receiving your order, our team will process and prepare it for shipment within [number of days] business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

1.2 Order Verification: In some cases, we may need to verify your order details before processing. This verification process may result in a slight delay in order processing.

2. Shipping Methods and Delivery Times

2.1 Shipping Methods: We offer standard shipping as the primary method for all orders. However, we may provide expedited shipping options for certain products or regions. The available shipping methods and associated costs will be displayed during the checkout process.

2.2 Delivery Times: The estimated delivery time for standard shipping is typically [number of days] to [number of days] business days from the date of shipment. Please note that delivery times may vary based on the shipping destination and any unforeseen delays caused by external factors such as weather conditions or carrier-related issues.

2.3 Tracking Information: Once your order is shipped, we will provide you with a tracking number via email or your account dashboard. You can use this tracking number to monitor the status and estimated delivery date of your package.

3. Shipping Destinations

3.1 Domestic Shipping: We offer shipping services within [Your Country] to most locations where delivery is accessible.

3.2 International Shipping: We also provide international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or other import charges imposed by the destination country. The recipient of the package is responsible for paying any additional fees that may apply.

4. Shipping Charges

4.1 Shipping Costs: The shipping costs for your order will be calculated based on the shipping method selected, the delivery destination, and the total weight or dimensions of the items in your cart.

4.2 Free Shipping: We may offer free shipping promotions on certain products or order amounts. The eligibility criteria and terms of free shipping offers will be clearly stated during the promotion.

5. Order Tracking and Updates

5.1 Order Status: You can check the status of your order and track its progress by logging into your account on our website or by using the tracking number provided in your shipping confirmation email.

5.2 Shipping Updates: We will keep you informed of any significant changes to your order, including delays or delivery updates. If you have any concerns about your order’s status, please feel free to contact our customer support team.

6. Address Accuracy and Delivery Issues

6.1 Address Accuracy: It is essential to provide accurate and complete shipping information during the checkout process. We are not responsible for delays or non-delivery resulting from incorrect or incomplete shipping addresses provided by the customer.

6.2 Delivery Issues: If you experience any problems with the delivery of your order, such as a lost or damaged package, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

Thank you for choosing Nadine Herbs. We appreciate your business and are dedicated to providing you with a seamless shopping experience.